Shipping Policy

一.Order Processing

All orders are processed within 1–3 business days after successful payment.Processing time may be extended to 4 working days during peak sale periods.

Orders placed after 1:00 PM ET on Fridays will be shipped the following week. Please allow extra processing time during weekends, public holidays, sales events, and for pre-order items.Every customer will receive a tracking number via email to monitor their package.

二、Shipping & Worldwide Delivery

Worldwide Shipping

Free shipping on all orders of $50 or more

Country	Shipping fee
United States, Canada, Mexico, United Kingdom, Denmark, France, Germany, Italy, Netherlands, Poland, Portugal, Spain, Sweden, Switzerland, Bulgaria, Croatia, Hungary, Luxembourg, Greece, Latvia, Slovakia, Estonia, Lithuania, Romania, Australia, New Zealand, South Korea, United Arab Emirates, Cyprus, Sri Lanka, Thailand, Philippines, Vietnam,Nepal	$8
Finland, Ireland, Norway, Iceland, Puerto Rico, Hawaii, United States Minor Outlying Islands.India,Indonesia,South Africa	N$10

1.Where does Minlumestudio ship from?

Our company is officially registered in the United Kingdom, with a valid UK VAT and EORI number. We store all inventory in our Chinese fulfilment centre to maintain competitive pricing for global customers.

2.When will I receive my order?

We aim to process all orders within 2–3 business days. Longer processing times may apply during peak periods such as holidays and major sales. Once your order has been dispatched, you will receive an email notification containing your tracking number.

Delivery will then take 7 to 14 business days, depending on your location and the courier service.

3.Can I adjust my shipping address after checkout?

You can update your delivery address within 24 hours after placing your order. Once your package has been dispatched, address modifications are no longer available.

4. Are there any delivery restrictions?

We do not ship to PO boxes, military BFPO addresses, Channel Islands, and a small list of sanctioned countries.Delivery availability will be displayed automatically when you enter your shipping postcode at checkout.

5.My tracking has no movement for multiple days.

Tracking records will refresh after the parcel completes customs clearance in your destination country. Please wait 5‑10 working days after dispatch. If the parcel remains inactive, please reach out to our customer support.

6. My tracking information shows the package has been delivered, but I cannot find my parcel.

We sincerely apologize for this inconvenience. We recommend you take the following steps:

• Check with your neighbors and look around your property. Couriers sometimes place parcels in hidden locations to prevent theft.

• Double‑check the shipping address on your order to confirm it is correct.

• Please wait for at least 3 business days. Carriers may mistakenly mark a shipment as delivered ahead of actual delivery.

If you still do not receive your package, please contact us at:

Email: mindy2025888@outlook.com Whatsapp: +86 18972426781
We will do our best to assist you.

7. Are you a customer from Taiwan, Türkiye or South Korea?

Please reach out to us via ：

Email: mindy2025888@outlook.com Whatsapp: +86 18972426781

You need to provide your personal customs clearance code (PCCC) and full name, which are mandatory for shipment processing.

三．Customs & Import Charges

1. Will I be charged customs duty, VAT or import fees on delivery?

All parcels are shipped via DDP (Delivered Duty Paid) logistics channels. All import taxes and duties are pre‑paid before the goods enter your country.You will not receive any extra tax bills at your doorstep.